Today’s Blind Loyalty Challenge is with Ernie Harker, Professional Speaker in Branding.
This insightful 7-minute challenge is definitely worth a listen and covers:
✅ An example of terrible customer experience while simply trying to buy a sandwich
✅ The power of loyalty in the broader brand & strategy space: “What can organisations offer as rewards that are unique to their organisation?”
✅ A recommended business read: “The four hour work week, by Tim Ferris.”
Blind Loyalty – 101 loyalty concepts radically simplified, is available now on www.amandacromhout.com/author or directly from Amazon.
