Skip to main content

Keynote Speaking

Interviews

Podcasts

International loyalty personality of the year 2023

Keynote speaker

I am invited to speak professionally as a global thought leader in my field. It’s rewarding to see my insights featured frequently across the world at conferences and business media, where I share my thoughts and expertise on loyalty and customer strategies.

My professional background, combined with my experience as an entrepreneur and executive coach, positions me as an ideal speaker. I’m passionate about empowering and growing market leaders. My knack for translating complex theories into tangible examples resonates well with diverse audiences, making me a sought-after speaker at conferences.

Opening Keynote speaker: 2024 Asia Pacific Loyalty Conference

| Keynote speaker | No Comments
Attending the Asia Pacific loyalty conference in August was an exceptional experience, made even more special by the opportunity to deliver one of my favourite keynotes. I opened the conference…

International Leaders in Loyalty Summit 2024.

| Interviews, Keynote speaker, Media Host | No Comments
What does it take to be a Leader in Loyalty? The line up of speakers and panelists at the International Leaders in Loyalty Summit in Cape Town showcased the very…

The Loyalty Connect event – Dubai

| Keynote speaker, News | No Comments
The Loyalty Connect event in Dubai last month brought together the movers and shakers of the global loyalty industry. I was privileged to deliver two keynote addresses to the audience. My…

Keynote speaker – Loyalty Global Connect

| Keynote speaker | No Comments
I took to the stage as a keynote speaker at the Loyalty Global Connect Conference in Dubai! It's an honour to be part of such a esteemed gathering of industry…

Academic Director

At Truth, I am proud to lead an array of education and training opportunities through Truth’s Customer Academy. This academy serves as our knowledge-sharing center, where I, along with my team, share our expertise and insights in the fields of loyalty and CRM.

Through interactive workshops, internship and mentorship programs, online courses, professional speaking events, client-focused workshops, and business networking sessions, I am dedicated to bringing you the best in all things loyalty and CRM. By incorporating compelling global and South African case studies, we bring to life the strategies and theories that help simplify the relatively complex world of loyalty and CRM for our industry.

We offer the following educational offerings:

Online short course in loyalty (Diploma in Loyalty) and data
Two day masterclass – Diploma in Loyalty
Tailoured in-house training – Diploma in Loyalty

Our Diploma in loyalty courses are externally certified by CPD (continuous professional development)

Loyalty Stories 18: The Value in Honesty and Simplicity- Amanda Cromhout

| Academic Director, Media Host | No Comments
On this episode of the Loyalty Stories Podcast, Michelle Ellicott-Taylor, Global Head of Partnerships at Antavo is joined by Amanda Cromhout, Founder and CEO of Truth, Author of Blind Loyalty. During their discussion, they…

Global whitepapers

| Academic Director | No Comments
I have curated the global whitepapers that explore different aspects of loyalty programmes and provide a comprehensive view of the current state of loyalty programs, best practices for their design…

South Africa Whitepaper

| Academic Director | No Comments
As CEO of Truth, Truth & BrandMapp have proudly delivered loyalty insights over the last 8 years. This whitepaper analyses the changing consumer attitudes towards loyalty programmes in South Africa…

Blind Loyalty Challenge

The Blind Loyalty Challenge is where I interview global loyalty masters to gain industry insights. The interviews are 7 – 10 minutes of questions asked and answered in a fun, rapid and energetic way.

Blind Loyalty Challenge – Aaron Dauphinee

| Blind Loyalty Challenge | No Comments
Blind Loyalty Challenge with Aaron Dauphinee, Chief Marketing Officer at The Wise Marketer Group. This insightful 13-minute challenge is definitely worth a listen and covers: ✅ Retail industry that is…

Blind Loyalty Challenge – Fionna Ronnie

| Blind Loyalty Challenge | No Comments
Blind Loyalty Challenge with the South African Loyalty Awards Industry Personality of the Year, Fionna Ronnie. Fionna is the Head of Customer & Loyalty at The Foschini Group. This insightful…

Ernie Harker – Blind Loyalty Challenge

| Blind Loyalty Challenge | No Comments
Today’s Blind Loyalty Challenge is with Ernie Harker, Professional Speaker in Branding. This insightful 7-minute challenge is definitely worth a listen and covers: ✅ An example of terrible customer experience…

In the media

The Modern Loyalty Blueprint

| News | No Comments
Turning Customer Loyalty Into Customer Lifetime Value It is with great pleasure that I have been asked to write a forward for this eBook by The Loyalty People and Marigold.…

Loyalty Program Trends 2025

| News | No Comments
Is there such a thing as a crystal loyalty ball? My view of the future of loyalty covers these 3 topics: 1. Fun, 2. Consolidation, 3. Authenticity / purpose. Life…

Aspioneer – Champion of Loyalty, Advocate for Change

| News | No Comments
By any measure, Amanda Cromhout’s career trajectory is nothing short of remarkable. The CEO and Founder of Truth, an acclaimed loyalty consultancy, Cromhout has spent time shaping the loyalty landscape…

International Leaders in Loyalty Summit 2024.

| Interviews, Keynote speaker, Media Host | No Comments
What does it take to be a Leader in Loyalty? The line up of speakers and panelists at the International Leaders in Loyalty Summit in Cape Town showcased the very…

South African Loyalty Awards

| Interviews, News | No Comments
The 2024 South African Loyalty Awards, designed specifically to celebrate loyalty brilliance and innovation, announced the winning loyalty brands on Wednesday 11th September at the Truth International Leaders in Loyalty…

Andy Choi – Blind Loyalty Challenge

| Blind Loyalty Challenge, Media Host | No Comments
Today’s Blind Loyalty Challenge is with Andy Choi, Founder & CEO of Do Good Points. As Amanda says in this challenge, this is one to watch and bottle up all…

Loyalty Stories 18: The Value in Honesty and Simplicity- Amanda Cromhout

| Academic Director, Media Host | No Comments
On this episode of the Loyalty Stories Podcast, Michelle Ellicott-Taylor, Global Head of Partnerships at Antavo is joined by Amanda Cromhout, Founder and CEO of Truth, Author of Blind Loyalty. During their discussion, they…

Newscast 2 – Spotlight on GDPR, the UK market & Blind Loyalty – The Loyalty Podcast

| Media Host, Podcast | No Comments
This episode of newscast features a look into the current state of General Data Protection Regulation compliance by Richard Dutton, of WPP. Amanda Cromhout explains her motivation behind establishing the Blind Loyalty Trust,…

The Loyalty Connect event – Dubai

| Keynote speaker, News | No Comments
The Loyalty Connect event in Dubai last month brought together the movers and shakers of the global loyalty industry. I was privileged to deliver two keynote addresses to the audience. My…

702 Shapeshifter with Bruce Whitfield and Amanda Cromhout, Truth Founder & CEO

| Interviews, News | No Comments
In this episode of 702 Shapeshifter Bruce Whitfield interviews Amanda Cromhout, Truth Founder & CEO. Bruce interviews Amanda on her accolades since arriving in South Africa in 2000.

Sign up to my newsletter

For the latest industry insights. 

Email sign-up

Let's build trust with your customers